Talk to Your Account Manager

Being an Account Manager for an IT company is not the easiest job. Most times you don't want to talk about permissions and failed emails. As an Account Manager I want to talk about the business. I want to find out more about my clients business. This way I can help them more.

Setting up a monthly meeting with my clients is one of the best things that I have done for both my business and theirs.

By chatting about the business, I can see where they want to be in 6-12-24 and 60 months. With this knowledge I can then create a strategic IT plan for them which will help them achieve their goals sooner and more efficiently.

"your IT infrastructure is a strategic

business tool, not just a way to connect

through the same Internet connection"

By having these catch-ups regularly we can then monitor the progress of the plans that are put in place making them measurable and ensuring that they are achievable.

Now obviously not all IT companies can provide a service like this, however at Evolve IT we specialise in solving business problems, not computer problems, so business strategy is something that we pride ourselves on.

This type of strategy is what has lead us to win the Microsoft Small Business Specialist Partner of the Year award at the Microsoft World Wide Partner Conference. In this respect we have been chosen by Microsoft as the best representative of a Small Business Solution Specialist in the world.

So when you are offered a service as a value add by a company it may be prudent to take advantage of this and spend some time. You never know, as has happened with Evolve IT in the past, it may be your company being awarded for your good work as a result.

If your provider doesn't include these options, then maybe you should look at switching. The reason that I say this is because your IT infrastructure is a strategic business tool, not just a way to connect through the same Internet connection. Your IT infrastructure enables you to deal with clients more efficiently, process payments quickly and keep stock of your warehouse with less human intervention. All of these things can help make you money and also save you money long term by cutting costs and increasing sales.

So, if you want to increase the involvement of your IT in the strategic business direction, give us a call and we will help you get on the road to business efficiency and market success.